Frequently Asked Question

How To Change Password In CIP Portal/Cara Mengubah Kata Laluan Dalam Portal CIP

Step 1: Go to the main screen login page.

Langkah 1: Pergi ke laman utama login

Customer Intelligence Portal (plus.com.my)

Step 2: Click on name tab which based to user profile. Then, click on Password.

Langkah 2: Tekan tab nama yang merujuk kepada profile pengguna. Kemudian tekan Password.

Step 3: User will be shown as below. Add New Password and New Password Confirmation. Then click Validate New Password.

Langkah 3: Pengguna akan ditunjukkan seperti gambar dibawah. Masukkan New Password dan New Password Confirmation. Kemudian, tekan Validate New Password.

Step 4: User will received direct popup message in CIP Portal for successfully update new password. 

Langkah 5: Pengguna akan terima mesej terus ke Portal CIP setelah berjaya kemaskini kata laluan yang baru.